I’m a small business owner, so this feedback is based on mine and my partner’s experience and is not meant to be harsh or rude, only helpful. She is by far the most detailed, intellectual and professional with her abilities! By far a genius with nails and probably the best in the world at least in the top 5% of all Nail Techs!!! I can’t wait to go back for some more amazingness ☺️☺️ Thank you Maggie from the bottom of my heart ♥️. The Glam Room had instructions to remain in your car and select check in! I was super impressed with the link and the respect for safety space during this time □□ I absolutely loved that this business is making the time to go above and beyond!!! My nails were on point and is by far the best manicure I have ever had in my LIFE!!!! My tech was Maggie ☺️ She was considerate and empathetic to the horror stories I told her about the last techs I had. Omg □ I absolutely love this place!! I have been threw at least 5 nail techs in the past 2 months and the trauma is real! Today I trusted my sister in law about going here and I wish I would have came sooner! The atmosphere was relaxing the staff were considerate and polite. I’ll definitely be back to visit Mimi in the future but don’t think I’ll ever stray again. It just felt like the work was a little haphazard and I’ve spent the last 24 hours vigorously attempting to scrub the color off my face before the wedding. I’ve been dying my hair this same brown for nearly 4 months now and never had an issue like this in the past. However, when I got to my car I noticed part of my forehead and cheek had dye and there was dye on the front of my mask but it wasn’t just a little bit, it was a noticeable chunk. The appointment was fine, my color was my normal one and the cut was just a trim so it was all pretty status quo. I was a little annoyed as anyone might be but also recognized that it was a busy afternoon and I was really lucky to get an appointment in. My appointment was scheduled at 3:45 I was there at 3:45 but wasn’t taken back to a chair until 4:40. When I normally come to the salon I see Mimi who I always love to see, my appointment got canceled this week due to circumstances out of her control which is totally fine, life happens! The Glam Room was great about helping me find a quick replacement appointment because I’m in a wedding but it had to be with a different stylist. I usually love the Glam Room and I’ll definitely return, but I didn’t have the best experience during my last cut/color. Thank you Glam Room for the experience! You all are awesome!! I believe Michelle was my hair stylist and she was so sweet and took care of my mane as a last minute change - overall excellent service and great company. Mao is amazing at nails! We were chopping it up like we were old acquaintances from back home and it was a genuine homely and welcome feel to the whole team as I observed my other girls in conversation with their own nail techs. I had Angelina and Jordan for waxing and they were the best!!! The sweetest to talk to and I was sad to leave the room when service was done. All the technicians were very sweet and very pleasant with us. Now to the service - they booked us staggered so we didn’t have to wait on each other which was perfect as we all were eventually done at the same time in the end for our next event. And of course because we’re girls (lol) we had several changes along the way up to the very day, Mao and the Glam Room team was very accommodating and was able to make quick on the spot changes without missing a beat. I worked with Mao to get our bridal party set up for services to get pampered a few days before the wedding and she was extremely professional, helpful, and most of all patient! We booked about a month out and coordinated everything in advanced so we could show up and basically not have to worry about paying on that day.
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